Do not submit medical questions or refill requests here. All such requests are handled in person or on the patient portal.
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General Care Instruction for All Treatments
With most cosmetic injectables and aesthetic treatments some pain, redness, bruising and swelling can be normal. Please see specific advice below for your treatment so you can make plans if necessary.
If you have any questions regarding your cosmetic injectables or aesthetic treatment before you attend, please contact your Cosmetic Skin Therapies medical professional in the first instance.
It is essential that you attend your follow up appointment after your treatment. This will allow you to discuss your cosmetic injectables or aesthetic treatment with your Cosmetic Skin Therapies medical professional who can provide advice. It also helps us to ensure the desired results you are looking for are achieved. Please ensure you have booked this straight after your treatment.
Do not take blood thinning supplements for 48 hours prior to attending your appointment (St John’s Wort, green tea, omega-3 fish oil etc). If you take prescribed blood thinners (heparin, warfarin, rivaroxaban) please consult with your GP prior to attending your appointment.
Medications
Refill requests may take up to 48 hours during regular business hours to process.
REFILLS
To expedite your refill requests, we recommend that you either have your pharmacist submit the request electronically or you submit your request through the patient portal.
NO REFILLS REMAINING
If you do not have refills left, this may be an indication that you need to be seen by your provider. Please contact the office one week before you need your medicine.
CONTROLLED SUBSTANCE
Some prescriptions, such as narcotics and amphetamines, cannot be called in unless we have seen you recently or will be seeing you. These will not be refilled after hours. There are NO replacement scripts for lost prescriptions on controlled substances.